Your Privacy Matters
at 367jl

01 Overview

367jl operates an online gaming platform for Filipino players, offering sports betting, fish games, eBingo, live casino, and slots. As part of running this platform, we collect and process certain personal information from players who register and use our services.

This Privacy Policy applies to all users of the 367jl website and mobile app. It describes what data we collect, why we collect it, how long we keep it, and the circumstances under which we may share it with third parties. By registering an account on 367jl, you acknowledge that you have read and understood this policy.

02 Information We Collect

We collect information from you directly when you register, complete KYC verification, make transactions, or contact our support team. We also collect certain information automatically when you use the platform.

We do not collect credit card numbers or cryptocurrency wallet addresses as 367jl does not accept these as payment methods. Financial information collected is limited to what is necessary to process PHP deposits and withdrawals through supported local channels.

03 How We Use Your Information

The personal information we collect is used only for legitimate purposes related to operating the 367jl platform and maintaining your account. We do not sell your data to third parties for marketing purposes.

• To verify your identity and age during registration and KYC
• To manage your account, process deposits, and handle withdrawal requests in Philippine Peso
• To detect and prevent fraud, money laundering, and prohibited conduct on the platform
• To send you account-related notifications such as OTP codes, transaction confirmations, and security alerts
• To provide customer support when you contact our team
• To comply with applicable legal and regulatory obligations
• To monitor platform performance and improve our services
• To send promotional communications, where you have opted in to receive these

04 When We Share Your Data

367jl does not sell, rent, or trade your personal information with third parties for commercial purposes. We may share your data only in the following specific circumstances:

• Payment processors: We share relevant financial details with payment service providers to process your PHP transactions, including GCash, Maya, and bank transfer partners. These providers are bound by strict data handling agreements.
• KYC and identity verification services: Your identity documents may be processed by third-party verification partners to complete the KYC process required for account activation and withdrawals.
• Fraud prevention and security: We may share data with fraud detection services to protect the platform and its players from unauthorised activity.
• Legal and regulatory obligations: Where required by law, court order, or the direction of a competent authority, we may be required to disclose your personal information. This includes cooperation with law enforcement in cases involving suspected fraud or money laundering.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

Any third party that receives your data is contractually required to handle it securely and only for the purposes for which it was shared.

05 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period after account closure. The specific retention period depends on the type of data and the purpose for which it was collected.

Transaction records and KYC documents are retained for a minimum period as required by applicable anti-money laundering and financial record-keeping obligations. After the mandatory retention period has passed and there is no longer a legitimate reason to hold your data, it is securely deleted or anonymised.

06 How We Protect Your Data

We take the security of your personal information seriously. 367jl uses a combination of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

• SSL encryption is applied to all data transmitted between your device and the 367jl platform
• Account access is protected by password authentication and OTP verification
• Access to personal data within our organisation is restricted to staff who need it to perform their duties
• We conduct regular reviews of our security practices and infrastructure
• Payment data is handled exclusively through our vetted payment processor partners

While we take all reasonable steps to protect your information, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials or OTP codes with anyone.

07 Cookies and Tracking

367jl uses cookies and similar technologies to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit the site.

• Essential cookies: Required for the platform to function, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Analytics cookies: Help us understand how players use the platform so we can improve performance and fix issues. Data collected is aggregated and does not identify you personally.
• Preference cookies: Remember your settings and choices so you do not have to re-enter them each time you visit.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the platform work. We do not use cookies to serve third-party advertising on 367jl.

08 Your Rights and Choices

As a 367jl player, you have certain rights over your personal information. You can exercise these rights at any time by contacting us at [email protected].

• Access: You can request a copy of the personal information we hold about you.
• Correction: If any of your information is inaccurate or out of date, you can ask us to correct it. You can also update certain details directly through your account settings.
• Deletion: You can request that we delete your personal data. Note that we may be required to retain certain records by law even after a deletion request.
• Restriction: In certain circumstances, you can ask us to limit how we use your data while a concern or dispute is being resolved.
• Opt-out of marketing: You can withdraw your consent to receive promotional messages at any time without affecting your account.

09 Children and Minors

367jl is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If you believe that a minor has registered on the platform or that we have inadvertently collected data from a minor, please contact us immediately at [email protected] so we can take appropriate action.

Age verification is a mandatory part of our KYC process. Any account found to belong to a player under the age of 21 will be closed and any associated balances will be handled in accordance with our Terms and Conditions.

10 Changes to This Policy

367jl may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and may notify registered players through the platform or via their registered contact details.

Your continued use of 367jl after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your data.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 367jl handles your personal information, please get in touch with our support team. We are available to help and will respond to all privacy-related enquiries as promptly as we can.

You can reach us at [email protected]. Our team is available 24 hours a day, seven days a week.

For more information about your rights and responsibilities on the platform, please also read our Terms and Conditions and our Responsible Gaming guidelines.